Many years ago in a faraway place called Inglewood, California I worked for Sears. I performed customer service work. Solving problems with products and services that had not lived up to its guarantee. The stores mantra was “Satisfaction Guarantee or your money back.” So day after day I came to work and listened to the customers vent their dissatisfaction. It was my job. And on many occasions I refunded their money in exchange for the dissatisfied product or service.
Now as a point of pride a good portion of my job description was “Gift Wrapper.” Yes, I wrapped gifts. As in gift wrapping paper, ribbons, and bows. I did that, along with the other customer service work, for about two years. I became good at wrapping gifts. Baby gifts, wedding gifts, birthday gifts, Valentine gifts, and Christmas gifts. All with very nice wrapping papers and all the decretive accessories. I wrapped things as small as little boxes of ear rings and as big as gifts of travel luggage. For me it was a challenge but after wrapping at least a dozen gifts a day, I became good as a wrapper. And it is on my professional resume with pride. However, one day a guy came and wanted a gift wrapped for his girlfriend. He wanted me to wrap a set of ‘Baby doll’ pajamas. A short frilly nylon top and bottoms. So I wrapped them in the wrap style he chose and sent him on his way. Shortly after I had discovered I forgot to include the bottoms in the wrapped present. Oh crap! I thought this error wouldn’t be discovered until the present is given. So I pinned the bottoms to a message board that faced over the wrapping area. Out of sight of the customers. Hoping the guy would return when his girlfriend saw there was no bottoms. But, neither he nor she ever came back. Oh my. Fade to black.